WinChim and SimpleSMS – strong partners for successful chimney sweep companies
WinChim, the largest software provider for chimney sweeps, together with SimpleSMS ensures even more efficiency and satisfied customers.
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How much do you value your customers’ honest opinion? If you’re genuinely interested to learn how your products and services are received, you should conduct regular quality assurance surveys. After all – let’s face it – it’s easy to get blinded by routine when it comes to everyday business.
Objective opinions are rare. Luckily for you, it’s the subjective opinion of your customers that counts. Because it decides whether they will remain loyal to you or not. With regular surveys, you can keep track of how you well your business and services are received.
And it’s easier than you might imagine. With SimpleSMS, you can easily prepare your questions and send them out automatically whenever a support request, order or service is completed.
Your customers want to be heard. Regardless of wether they are satisfied with your services or not. If you manage to satisfy this basic human need for attention, your customers will automatically feel a connection to your company.
But that’s not all: Everyone gets blinded by routine every now and then, so an outside perspective can never hurt. Regular customer surveys are guaranteed to give you an idea or two on how to make your business even more attractive (and distinguish yourself from the competition in the process)!
By the way: With SimpleSMS, you can even go one step further by preparing an automatic response for completed surveys. At this point, you could ask your customers to leave a positive review on Google or other platforms. This way, other people get to see what you have to offer as well.
If you have any questions or problems, feel free to contact us here!
WinChim, the largest software provider for chimney sweeps, together with SimpleSMS ensures even more efficiency and satisfied customers.
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The opinion of your customers is important to you? Show it. Quality assurance via SMS brings advantages and makes optimal regular customer care possible.
Mit der Absendererkennung können Sie einen Namen (zum Beispiel Ihren Firmennamen) als Absender der SMS angeben. Der Absender darf aus bis zu 11 alphanumerischen Zeichen bestehen (ausgenommen Sonderzeichen). Er wird dann statt einer Rufnummer als Absender am Handy der Empfänger angezeigt. Aus diesem Grund ist es allerdings nicht möglich, auf die SMS zu antworten.
Jedes Mal, wenn Sie eine SMS versenden, bekommen Sie vom jeweiligen Mobilfunkbetreiber eine Status-Rückmeldung direkt in Ihre SimpleSMS-Software. Es gibt viele unterschiedliche Status-Typen, wie zum Beispiel „SMS gesendet“, „Am Handy empfangen“, „Rufnummer nicht vergeben“ usw. So können Sie ungültige Rufnummern aus Ihren bestehenden Kontaktlisten entfernen und bei späteren Aussendungen Geld sparen.
Sie können beim SMS-Versand die Flash-SMS-Funktion aktivieren. Sie sorgt dafür, dass eine Flash-SMS bei fast allen Handymodellen direkt auf dem Display des Empfängers angezeigt wird. Er muss dafür keine Taste drücken und zum Lesen auch in kein Untermenü wechseln.
Bilder erzeugen Emotionen. Unterstützen Sie Ihre Werbebotschaften mit Fotos. Und das zu einem Bruchteil der Kosten, die für klassische Werbung anfallen würden. PIC-SMS helfen Ihnen dabei, bestehende Kunden zu binden, neue zu gewinnen und Ihre Marke nachhaltig zu stärken.